Retell Sense Call Recording


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Sense Call Recording System

Sense offers high quality automatic stereo call recording for analogue, ISDN2 and ISDN 30 trunk lines and SIP extensions making it compatible with all telephone systems.


High quality stereo recording and playback
Powerful easy to read web-based user interface (GUI)
Stand alone or playback from any PC via integrated web browser
Live Channel wallboard feature

Search and Replay

Search for calls by date, time, duration, channel and notes
Search for calls by Caller ID (where presented) and individual DDI
Search by dialled number, extension number (when recording from SIP extensions only)
Playback of Live calls (from stand-alone thick client)

Security and Management

Calls are compressed and encrypted for security
Recording rules can be set based on call direction
Recording rules based on extensions (SIP extensions only)
SFTP remote storage support

Sense Compatibility
Records calls from SIP, ISDN2, Analogue and ISDN30 trunks
Compatible with popular PBX, PABX, telephone systems
Extension side VOIP recording (SIP)

PCI – mute call recording for PCIDSS compliance when taking credit/debit card payments by phone

Windows Compatibility
Windows 10 Pro 64 bit
Windows 11
Server 2016 or greater

Installation and Configuration Options
Can be installed as a standalone recording system or into a virtual location

Call for a free no-obligation consultation or support for your existing Retell Sense system on 02034881498 or please enquire here

Additional information

Recording Channels

4 Channels, 8 Channels, 16 Channels, 24 Channels, 30 Channels

Telephone Line Type

Analogue, ISDN2, ISDN30, SIP