Description
Sense Call Recording System
Sense offers high quality automatic stereo call recording for analogue, ISDN2 and ISDN 30 trunk lines and SIP extensions making it compatible with all telephone systems.
Features
High quality stereo recording and playback
Powerful easy to read web-based user interface (GUI)
Stand alone or playback from any PC via integrated web browser
Live Channel wallboard feature
Search and Replay
Search for calls by date, time, duration, channel and notes
Search for calls by Caller ID (where presented) and individual DDI
Search by dialled number, extension number (when recording from SIP extensions only)
Playback of Live calls (from stand-alone thick client)
Security and Management
Calls are compressed and encrypted for security
Recording rules can be set based on call direction
Recording rules based on extensions (SIP extensions only)
SFTP remote storage support
Sense Compatibility
Records calls from SIP, ISDN2, Analogue and ISDN30 trunks
Compatible with popular PBX, PABX, telephone systems
Extension side VOIP recording (SIP)
Options
PCI – mute call recording for PCIDSS compliance when taking credit/debit card payments by phone
Windows Compatibility
Windows 10 Pro 64 bit
Windows 11
Server 2016 or greater
Installation and Configuration Options
Can be installed as a standalone recording system or into a virtual location
Call for a free no-obligation consultation or support for your existing Retell Sense system on 02034881498 or please enquire here