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# Compliant Call Recording and Speech Analytics Specialists

Providing and maintaining speech analytics, voice recording and compliant call recording solutions to individuals and global companies

## Sitemaps

- [XML Sitemap](https://retellrecorders.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [Useful News](https://retellrecorders.com/?page_id=1531)
- [Call Recorder VoIP Official Introduction](https://retellrecorders.com/call-recorder-voip-official-introduction/) - Vidicode proudly presents the latest addition to the Call Recorder portfolio. As of now, the Call Recorder VoIP is in stock and available for delivery. This newly developed solution fits perfectly in the line of the Oygo and Pico units.
- [ICO and GDPR Call Recording Compliance](https://retellrecorders.com/vidicode-uk-call-recording-gdpr-mifidii-pci-compliance/) - The old Data Protection Act was replaced on 25th May 2018 with new Europe wide regulation called General Data Protection Regulation (GDPR). There are 6 lawful bases to process and retain customer data which includes call recordings, cited by the Information Commissioners Office (ICO). Companies will have to decide and justify which of these bases
- [Recording SIPREC / Other IP Sources With Apresa](https://retellrecorders.com/record-calls-using-siprec-with-vidicode-uk-apresa-call-recording-system/) - The Apresa call recording system is fast becoming one of the most trusted and cost-effective mid to enterprise call recording solutions on the market for both hosted OEM SIP carriers and reseller partners looking for a trusted and reliable platform for their clients. Apresa offers a wide range of benefits from free screen recording and
- [V Tap Call Recording Range](https://retellrecorders.com/v-tap-call-recording-range/) - The V Tap call recording range is here and it will revolutionize the way that SMB's record their calls. The V Tap recorder is available in analogue, ISDN2, ISDN30 and IP variations, it enables calls to be recorded without the need for a PC or server, by recording calls directly to its internal memory through
- [The ICO, Data Protection & GDPR](https://retellrecorders.com/data-protection-gdpr/) - 6 New Rules to check before recording your customers' phone calls The old Data Protection Act will be replaced on 25th May 2018 with new regulation called General Data Protection Regulation or GDPR for short. This will not be affected by the UK leaving the EU. Whilst many companies will be concentrating (hopefully) on other
- [More Reasons To Record Financial Advisor Calls](https://retellrecorders.com/more-reasons-to-record-financial-advisor-calls/) - 3 more reasons why Financial Advisors should be recording telephone calls As someone involved in the call recording industry for many years, I find it difficult to believe that the Insurance Ombudsman stressed the importance of firms recording critical telephone transactions some 15 years ago. Back in 2002 after numerous complaints, the Ombudsman stated 'It

## Pages

- [Retell Sense Call Recording - Professional Call Recording Solution](https://retellrecorders.com/) - Retell Sense Call Recording offers a comprehensive, professional-grade solution for businesses of all sizes, featuring multi-channel recording, secure storage, advanced search, and regulatory compliance.
- [About Retell](https://retellrecorders.com/about-retell-call-recording-history/) - Retell's 37-year history in call recording (1985-2022), from cassette recorders to Sense systems and NEC MyCalls integration. Now supported by Vidicode UK.
- [Call Recording Compliance](https://retellrecorders.com/call-recording-compliance/)
- [Windows 10 End of Support: Sense Recording Systems](https://retellrecorders.com/windows-10-eol-call-recording-migration-guide/) - Windows 10 support ends October 14, 2025. Preserve data. Get expert migration solutions for NEC MyCalls and Retell Sense call recording systems.
- [Windows 10 End of Support: Critical Migration Guide for Call Recording Systems](https://retellrecorders.com/windows-10-eol-call-recording-migration-guide-old/) - Windows 10 support ends October 14, 2025. Preserve data. Get expert migration solutions for NEC MyCalls and Retell Sense call recording systems.
- [Retell Call Recording Solutions](https://retellrecorders.com/shop-now/) - Please find our call recording solutions below All prices shown are ex-VAT ,any local taxes or duty (non-UK deliveries) and where applicable, shipping charges. Your shipping charge will be calculated during the check out process.
- [Call Recording Product Specifications](https://retellrecorders.com/spec-sheets/) - Download specification sheets for Retell's comprehensive call recording solutions
- [Faults and Returns](https://retellrecorders.com/faults-and-returns/)
- [Success Stories](https://retellrecorders.com/success-stories/) - “The ability to find calls quickly is a key factor for us.” About TLF Research Based in Huddersfield and proud of their Yorkshire heritage TLF Research boast a proven track record of improving the customer experience, satisfaction, and loyalty of their client’s companies through the design and running of customer research programmes. As a full-service
- [Old Home Page Welcome to Vidicode UK](https://retellrecorders.com/welcome-to-vidicode-uk/)
- [Vidicode design develops and manufactures sophisticated communication solutions](https://retellrecorders.com/about-page-2/)
- [Apresa, Compatible & Compliant.  A call recording system that offers you more!](https://retellrecorders.com/apresa/)
- [VoIP VOX for Traders](https://retellrecorders.com/voip-vox-for-traders/) - VoIP VOX with Call Recorder Apresa (ideal for VoIP hoot-n-holler or Squawk boxes for traders) Not only can you record calls with Apresa from SIP and all known VoIP protocols in passive and active mode with free PCI DSS and Screen Recording. But you can now add “Audio Signal Detect” mode or VOX mode to
- [Fully Integrated & Interactive Live Web Browser Wallboards](https://retellrecorders.com/fully-integrated-interactive-live-web-browser-wallboard-shows/) - Fully Integrated & Interactive Live Web Browser Wallboard Shows: Extension number or name calls Inbound call count Outbound call count Active outbound / inbound call totals Pervious weeks average calls per hour Missed Call Count Total Outgoing Call Count Total Incoming Call Count Totals Daily Pie Chart Average Calls Per Hour Active Calls Active
- [SMB and Enterprise Call Recording](https://retellrecorders.com/smb-and-enterprise-call-recording/) - Vidicode Apresa Call Recording - analysing voice and data for compliance and business proficiency The Apresa call recording system is suitable for any size of business and is available on premises, in the cloud or hosted. Offering a unique range of free features that are sure to improve business productivity and help you to comply
- [test page](https://retellrecorders.com/test-page/) - this is a test page.
- [Terms and Conditions](https://retellrecorders.com/terms-and-conditions/) - Vidicode-UK-Terms (Purchased System) Vidicode UK SaaS Terms Order Acceptance From
- [Returns Policy](https://retellrecorders.com/returns/) - Returns Policy for Retell Products Prior to returning your Retell call recording product to us we advise that you contact our technical team on (number) or email (email address) where we will be happy to assist with any set up problems you have or advise on an alternative product. This helps to avoid 'no fault
- [Installation Information](https://retellrecorders.com/installation-information/)
- [Call Recording Regulations](https://retellrecorders.com/call-recording-regulations/)
- [Retell 957 Call Recording Software Download](https://retellrecorders.com/retell-957-call-recording-software-download/)
- [Privacy Policy](https://retellrecorders.com/privacy-policy/) - Vidicode UK values its customers and take the security and privacy of information seriously. Personal Information about our customers is collected as part of our business processes and is often necessary. The type of information we collect and store includes: Name and Job title Company name Demographic information including postcode, preferences, and interests Specific product
- [Latest News](https://retellrecorders.com/latest-news-2/)
- [Support](https://retellrecorders.com/support/)
- [Get In Touch](https://retellrecorders.com/contact-us/) - Got questions? Let's chat. For sales and support or to book a FREE discovery call - Enquire here! First Name * Last Name * Email * Company Name Phone Number Your Message I agree to receive email marketing from VidicodeUK.

## Products

- [Retell 157 Call Recording Connector](https://retellrecorders.com/build-your-solution/retell-157-recording-connector/) - The 157 recording connector is designed to connect audio recording devices between the handset and the base of your phone. This connector is suitable for connecting to a PC. The 157 connects to the handset socket under your phone and can also play recordings back down the line to the far party. For use with the PC sound card & recording software Protection against power surge to PC Connects to curly cord of phone 3.5mm audio plug Record and play switch Play recordings back over the phone Download Brochure
- [Retell 156 Recording Connector](https://retellrecorders.com/build-your-solution/retell-156-recording-connector/) - The 156 recording connector is designed to connect audio recording devices between the handset and the base of your phone. This connector is not suitable for connecting to a PC (the 157 connector is suitable for PC connections). The 156 connects to the handset socket under your phone and can also play recordings back down the line to the far party. For recording from your telephone handset to a cassette or handheld digital dictation device Connects to the curly cord of the phone 3.5mm audio plug Record and play switch Play recordings back over the phone Works with many devices: Compatible with Roger On, Select, Clip-on Mic, Table Mic II, Phonak ComPilot, Oticon Streamer Pro, ConnectLine, EduMic, and more. 3.5mm mono jack connection: For docking Roger microphones securely. Download Brochure
- [Retell 145 Analogue Telephone Wall Socket and Extensions Call Recording Connector](https://retellrecorders.com/build-your-solution/retell-145-analogue-telephone-wall-socket-and-extensions-call-recording-connector/) - The Retell 145 connector is a small device which allows audio recorders to be connected to an analogue telephone wall socket (ie from cordless telephones). Will also record any extension connected to the same telephone line. Once connected the Retell 145 will let you record calls to your device. This connector is not suitable for connecting to a PC (the 157 connector is suitable for PC connections). Key Features Ideal for home or home office use where the telephone lines are analogue. Will record from all extensions, whichever socket it is plugged into. Can be used with most audio recorders with a 3.5 mm microphone socket Meets the safety requirements of EN60950 of the R&TTE directive. Contains an electronic barrier to protect the user from any dangerous voltages on the telephone network. Length of cable is 2m. Can also be used on cable companies sockets. Incorporates a double adaptor to plug telephone into the same socket as the 145 telephone-recording adaptor. How To Use To fit the Retell 145 connector between the telephone and recording device is very easy. Simply unplug the telephone's line cable from its BT socket, plug the double adaptor supplied with the Retell 145 connector in, plug the Retell 145 connector into the smaller socket and plug the telephone line cable into the larger socket. At the other end of the Retell 145 is a 3.5mm jack plug to connect to the microphone input socket on your audio recorder. Download brochure
- [Retell 957 Call Recording Software](https://retellrecorders.com/build-your-solution/retell-957-call-recording-software/) - Download Brochure Download Userguide
- [Retell Sense Call Recording System](https://retellrecorders.com/build-your-solution/retell-sense-call-recording/) - Download Brochure

## Solutions

- [Trader Turrets](https://retellrecorders.com/solutions/voip-vox-for-traders/) - VoIP VOX call recording (Traders' VoIP hoot-n-holler) Learn More
- [Call Contact Centres](https://retellrecorders.com/solutions/friendly-web-interface/) - Fully Integrated Agent Evaluation & Live Web Browser Wallboards Learn More
- [SMB & Enterprise](https://retellrecorders.com/solutions/smb-and-enterprise/) - On-premises, hosted or cloud Compatible, compliant & secure call recording Learn More
- [OEM Solutions](https://retellrecorders.com/solutions/oem-solutions-2/) - Bespoke Solutions for OEM integration partners Learn More
- [Single User/Desk SIMPLE](https://retellrecorders.com/solutions/single-user-solutions/) - Working from home or owner business? Record easily from a headset or phone. Call recording software and phones
- [Mobile Phone Recording](https://retellrecorders.com/solutions/mobile-recording/) - Our mobile application records calls on the Android platform.
- [SMB & Enterprise SECURE](https://retellrecorders.com/solutions/smb-enterprise-solutions/) - Any phone system, any size. On-premises hosted or cloud Compatible, compliant, secure
- [SaaS for OEM EFFECTIVE](https://retellrecorders.com/solutions/oem-solutions/) - Call recording SaaS. Let's collaborate! Multi-tenancy, open API, software-only, Compliant, feature-rich and profitable
- [Single Phones](https://retellrecorders.com/solutions/single-phones/) - Best Solutions: Call Recorder Pico Call Recorder Single Call Recorder FeaturePhone 175 SD Apresa V -Tap range
- [SIP and VOIP Users](https://retellrecorders.com/solutions/sip-and-voip-users/) - Best Solutions: Apresa Apresa V -Tap range Call Recorder VoIP
- [ISDN2 Users](https://retellrecorders.com/solutions/isdn2-users/) - Best Solutions: ISDN 2 Call Recorder Call Recorder Single Apresa V -Tap range Apres
- [ISDN30 Users](https://retellrecorders.com/solutions/isdn30-users/) - Best Solutions: Call Recorder PRI Apresa V -Tap range Apresa
- [Analog Users](https://retellrecorders.com/solutions/analog-users/) - Best Solutions: Call Recorder Pico Call Recorder FeaturePhone 175 SD Apresa V -Tap range Call Recorder Octo | Quarto Apres
- [Unify/Avaya/Microsoft Teams/MiVoice/ShoreTel](https://retellrecorders.com/solutions/unify-avaya-microsoft-teams-mivoice-shoretel/) - We recommend Apresa

## Clients

- [Budgen Motors](https://retellrecorders.com/clients/budgen-motors/) - Shropshire's long-established family motor dealership with Citroen, DS, Dacia, Renault, Peugeot, MG, and Subaru brands, serving customers for over 40 years
- [SoloProtect](https://retellrecorders.com/clients/soloprotect/)
- [TLF - The Leadership Factor](https://retellrecorders.com/clients/tlf/)
- [Games Workshop](https://retellrecorders.com/clients/games-workshop/)
- [Right to Health](https://retellrecorders.com/clients/right-to-health/)
- [Albemarle](https://retellrecorders.com/clients/albemarle/)
- [JML](https://retellrecorders.com/clients/jml/)
- [DF Markets](https://retellrecorders.com/clients/df-markets/)
- [MSL Motor Group](https://retellrecorders.com/clients/msl-motor-group/)

## Woocommerce Product Ultimate

- [About Us Slider](https://retellrecorders.com/wcpcsu-custom-post/about-us-slider/)

## Categories

- [Uncategorized](https://retellrecorders.com/category/uncategorized/)
- [Call recording](https://retellrecorders.com/category/call-recording/)
- [speech analytics](https://retellrecorders.com/category/speech-analytics/)
- [compliant call recording](https://retellrecorders.com/category/compliant-call-recording/)
- [GDPR call recording](https://retellrecorders.com/category/gdpr-call-recording/)
- [MiFIDII call recording](https://retellrecorders.com/category/mifidii-call-recording/)
- [PCI DSS call recording](https://retellrecorders.com/category/pci-dss-call-recording/)

## Tags

- [SIPREC](https://retellrecorders.com/tag/siprec/)
- [IP Recording](https://retellrecorders.com/tag/ip-recording/)
- [Active Recording](https://retellrecorders.com/tag/active-recording/)

## Product categories

- [Call Recorders](https://retellrecorders.com/product-category/call-recorders/)
- [Fax Servers](https://retellrecorders.com/product-category/fax-servers/)
- [Voice Recorders](https://retellrecorders.com/product-category/voice-recorders/)
- [Voice Servers](https://retellrecorders.com/product-category/voice-servers/)
- [Software](https://retellrecorders.com/product-category/call-recorders/software/)
- [Power Supply](https://retellrecorders.com/product-category/power-supply/)